Privacy Policy

Information We Collect

Website Forms

• Contact and complaint form submissions
• Job application information including resumes, cover letters, and personal details
• Information is collected under BC’s Freedom of Information and Protection of Privacy Act (FIPPA)

Data Retention

• Job application information is retained for at least one year after use6
• Complaint form information is stored securely and used only for addressing and investigating the complaint
• All personal information is stored in secure, confidential locations accessible only to authorized personnel

Use of Information

Job Applications

• Evaluating applicant qualifications
• Conducting reference checks (with consent)
• Communicating with applicants about their application status

Complaints Process

• Investigating and responding to complaints
• Improving our services
• Internal quality assurance

Data Protection

• All personal information is treated confidentially
• Access is restricted to staff members who need the information
• Information is stored securely in compliance with privacy regulations
• We do not share personal information with third parties unless required by law

Your Rights

You have the right to:

• Access your personal information
• Request corrections to your information
• Request information about how your data is used
• File a complaint about how your information was handled

This policy is effective as of 13th January, 2025

Last updated: 13th January, 2025